The integration of new systems and services can be challenging for any company, ensuring minimum disruption to existing business operations while maintaining stability and instant benefits of the new service is essential for success.

Browline Consulting offer tailored service introduction and support solutions for SAP that guarantees maximum business value and instant benefit results.

Our Service Introduction provides:

• System Infrastructure: we can directly provide or can advise on the necessary technology infrastructure and platform required to deploy SAP solutions.
• Production Support: essential business support and cover during the early stages of go-live, prioritising and resolving any issues to ensure productivity is not disrupted and achieve desired benefits from introduction of new SAP technology.
• Train and Educate Business Users: prepare end-user training material, organise and conduct training workshops.
• Business Added Value: revaluate and revise existing business operations that make use of new SAP technology to generate business added value, increase profits and business efficiency.

Our Support service provides:

• Defect Management: capture and manage defects, understand business relating issues and apply fix solutions within adequate time that maintain business performance and productivity levels (according to service level agreements)
• Business Change: evaluate effort estimates, prepare and implement new business change requirements to existing SAP systems that deliver enhanced business results.
• System Update: manage, test and install released SAP patches that provide new functionality from SAP and improve user system interaction experience
• Remote Technical Help-Desk: we can support business operations off-site 24/7 and help reduce office space and resources.

To achieve maximum business performance results and take advantage of SAP technology, Browline Consulting offers an array of SAP expertise for your evolving business.